Support

Get help

Email maria@art-of-you.com and we will get back to you within two working days. Include the email address you use in sesh. so we can find your account quickly.

Signing in

Coaches sign in with email and password, Google, or Apple. Clients do not need a password: they open the client portal from the login screen and receive a one-time code by email.

Forgot your password? Email maria@art-of-you.com from the address you signed up with and we will reset it for you.

Subscriptions and billing

sesh. Pro is billed through your App Store or Google Play account. To cancel or change it, open your phone's subscription settings. Cancelling stops the next renewal; you keep Pro until the end of the period you paid for.

Refunds for app store purchases are handled by Apple or Google. We are happy to help you find the right place to ask.

Your data

Export clients, sessions and payments as CSV at any time from Settings. To delete your account and all data, use Settings, or email us and we will do it for you.

Zoom

Connecting Zoom. Settings, API & integrations, Connect Zoom, sign in, Allow. Works with free and paid Zoom accounts.

Using it. Set "Zoom meeting" as the location on a booking page, group program, class or event. Each new online booking gets its own meeting; the link goes out automatically in the confirmation and reminder emails and in the client portal.

Removing it. Settings, API & integrations, Disconnect, or remove "sesh." under marketplace.zoom.us, Manage, Added Apps. Either way sesh. deletes your Zoom tokens immediately. Meetings already created stay in your Zoom account.

Troubleshooting. "Could not connect Zoom": make sure you allowed access and try again from the same screen. If a booking shows an "Auto video room" instead of Zoom, Zoom was unreachable at that moment; the booking still has a working video link.

Data. We store an encrypted access/refresh token, your Zoom user id and email. We never read your meetings, recordings or contacts.

Bookings, reminders and calendar

Your booking page is at your personal link under Settings. Reminder emails go out before each session at the lead time you choose in Business details. Google Calendar can be connected from the Booking page so bookings and rest blocks show up there too.